The key to offering new services to internal and external customers is ensuring you have enough capacity in your infrastructure to successfully roll those services out. Failure to ensure the capacity is there is a recipe for disaster – bottlenecks, dreadfully slow response times, and ultimately, dissatisfied customers will all result. The limited resources available within IT organizations these days make it so that proper planning never takes place, and that services are launched in a reactionary fashion only when the demand gets high enough. SightLine's software allows IT organizations to proactively manage capacity in a way that not only exceeds users' expectations, but that also is quite cost-effective.
SightLine's software is collecting hundreds of performance metrics on each server in your network in real time. All of that information can be used to perform historical trending to see how resources have been consumed over a certain period of time. The information can also be used to benchmark the infrastructure, providing you a base from which to offer new services or bring on additional applications or users. An IT organization armed with this information can now easily predict if the existing infrastructure will allow for any planned growth, as well as showing if spikes in activity will be able to be handled when they do occur.
The benefits of using SightLine for capacity planning include: